Workshops for Everyone

Introduction to Apprenticeship Workshop
Workshop Description
This workshop provides participants with basic information about apprenticeships including what apprenticeships are, how long they last, entrance requirements and how to access apprenticeship opportunities.
Cost: Free
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the Apprenticeship Workshop facilitator.

Cash Register Training
Workshop Description
Cash Register Training is a workshop designed to help participants gain knowledge in the basic functions of a cash register, customer service skills, basic math skills, credit card and change security.
Cost: Free
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the Cash Register Training Workshop facilitator.

Customer Service Excellence™ Training
Workshop Description
The Customer Service Excellence Program is designed to develop employee service skills to ensure consistent service delivery to customers. It helps create a consistent service standard within your organization and provides employees with tools and techniques that help to build customer loyalty.
Certificates and lapel pins are provided by Ontario Tourism Education Training.
Cost: $40.00
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the Service Excellence Workshop facilitator.

Money Matters 101
Workshop Description
This workshop teaches participants how to effectively manage a budget.
Cost: Free
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the Money Matters Training Workshop facilitator.

Office Experiential Workshop
Workshop Description
This workshop provides participants with basic skills needed to work in an office environment.
Topics covered include:
- How to use e-mail and send attachments.
- How to use a fax machine, photocopier, telephone system and postage machine.
- How to perform data entry.
- How to create and save documents.
- How to dress for success.
- Workplace health and safety in an office environment.
Cost: Free
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the Office Experiential Workshop facilitator.

Personality Dimensions® Self Awareness Workshop
Workshop Description
Personality Dimensions is a tool that helps participants learn more about themselves and others. It helps participants build self-awareness, enhance self-esteem and learn effective communication strategies.
Cost: $2.25
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the Personality Dimensions Workshop facilitator.

ServSafe®: Food Handling Workshop
Workshop Description
The ServSafe workshop is for people who work in the hospitality industry. The workshop introduces ways to prevent food-related illness and helps you develop and implement a food safety system.
Certificates are provided by TRAINCAN, Inc.
Cost: $30.00
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the ServSafe Workshop facilitator.

Smart Serve® Training Workshop
Workshop Description
Smart Serve is for people who work or volunteer in an environment in which alcoholic beverages are served. The workshop helps people to develop proactive approaches to preventing alcohol-related problems, to recognize signs of intoxication and to implement intervention strategies for aggressive customers.
Certificates and lapel pins are provided by Smart Serve Ontario.
Cost: $22.50
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the Smart Serve Workshop facilitator.

Winning Resume & Cover Letter
Workshop Description
This workshop gives participants the skills they need to create effective resumes and cover letters that will capture the attention of employers.
Cost: Free
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the Resume and Cover Letter Workshop facilitator.

Workplace Hazardous Materials Information System (WHMIS)
Workshop Description
The basic Workplace Hazardous Materials Information System (WHMIS) is a nationwide system to provide information on hazardous materials used in the workplace.
Cost: $12.00
How to Register
For more information, contact AYCE at (416) 491-7000 and speak to the WHMIS Training Workshop facilitator.


